“We are not your enemy,” Los Angeles-based Senior Claims Adjuster Kathryn tells You and the Law. In her 15 years as a bodily injury claims adjuster, she has learned, “If anything proves the old saying ...

When you file a claim, the adjuster is not just glancing at photos and cutting a check. Before any money moves, they zero in ...

An anonymous former claims adjuster explains how the system works. And he knows what he’s talking about: When a friend totaled a Mini Cooper, his advice helped the friend get $1,500 more than the ...

Raul Mendoza picked his way through hundreds of flooded vehicles Friday morning, looking for those with Farmers Insurance written on the windows. Being towed to a salvage yard was the end of the road ...

After the State Farm verdict that I wrote about in last week's Car Pro Show newsletter, we talked a lot about insurance on last Saturday's Car Pro Shows. I had a number of callers wanting to see this ...

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If your vehicle is totaled by wreck or flood damage, or stolen and not recovered, you are going to be forced to deal with an insurance claims adjuster. Sometimes it is your own insurance company, and ...