Here are some of the ways we’re using “sorry” incorrectly: to ask someone to move out of the way. To ask someone to repeat themselves. To show empathy. To express disbelief. To disagree. To mock. And, ...

Nobody likes receiving a lazy, thoughtless apology. If you want to be sincere and heartfelt, a basic "I'm sorry" won't cut it, according to Beth Polin, a professor of management at Eastern Kentucky ...

So you screwed up. You hit "reply all" by mistake, you didn't check the facts, the dog ate your closing statement — call it what you will, something bad happened, and rightly or wrongly, the ...

DEAR MISS MANNERS: I was in an upscale restaurant and the 20-something server totally messed up. The appetizers never arrived, our order was incorrect, etc. The young woman gave a half-hearted apology ...

Sometimes, saying "I'm sorry" just doesn't cut it. We’ve all been on the receiving end of a half-hearted apology, and let’s be real—it’s frustrating. If you’re going to apologize, it's worth doing it ...

Saying “sorry” is easy. It’s just one word, two syllables. You can say it faster than you can sneeze. Meaning it, however, is a lot harder. According to research commissioned by the language-learning ...