Understanding how to leverage technology without losing sight of individual customer needs and experiences can differentiate a company in a crowded marketplace and ...

Key point: Addressing the litigation and regulatory risks regarding tracking technologies requires a balanced approach between legal exposure and business impact, through a close and continuing ...

Digital tools have become indispensable allies in our quest for efficiency and accuracy. From cloud-based software to automated workflows, technology continues to revolutionize how we work, enabling ...

Forbes contributors publish independent expert analyses and insights. In the last decade, automation in customer service has exploded across the business world. It has always been challenging to ...

At the Mortgage Banking Summit, industry leaders discussed strategies for navigating the evolving mortgage landscape. They emphasized the importance of anticipating customer needs, balancing ...

Technology is an integral part of the restaurant industry, shaping how businesses operate and customers interact during their dining experiences. However, as we embrace these technological ...

Here’s an astonishing statistic from Ashkán Zandieh, chair and founder of the Center for Real Estate Technology and Innovation (CRETI) in Dallas: Year-to-date, approximately $1.5 billion in venture ...

When the owner of a Seattle highrise condo saw a drone outside her 26th floor window recently, she called 911. But there really isn’t much police can do. The state is trying to craft a law that allows ...