Business service management has become a subject of significant industry attention (albeit mostly among vendors than IT adopters). This is partly because the definition of BSM remains a mystery to ...

This week, I want to diverge from the past few development-oriented articles to dispel what I feel are common misconceptions that I hear repeatedly from some IT professionals and software management ...

BMC Software Inc. last week announced a new version of a key IT management tool plus partnerships with five hardware, software and consulting services vendors in a bid to boost the Business Service ...

Through its business service management approach, Managed Objects aims to tie the performance of IT infrastructure to the services it supports, such as online trading or supply chain management. The ...

HP has introduced version 9.0 of its Business Service Management application management software, designed to work across physical and virtual systems in both cloud and internal IT environments. On ...

HOUSTON, March 12 /PRNewswire-FirstCall/ -- As companies look to optimize IT governance and respond to compliance mandates, BMC Software (NYSE: BMC) today announced ...

HOUSTON, March 29 /PRNewswire-FirstCall/-- BMC Software (NYSE: BMC) leads the Business Service Management (BSM) strategy and solutions market by aligning IT tightly ...

Anar Mammadov, Tech Co-Founder/CEO of Senpex and EtaVista AI, is a software development expert with 18+ years in enterprise solutions. To empower business growth, delivery service management must ...

BMC Software's acquisition of Remedy in 2002 cemented BMC's Business Service Management (BSM) strategy, which aims to help companies manage their IT needs from a business perspective. Remedy's Vice ...

FireScope has added a software development kit for building custom interfaces to its FireScope business service management appliance. The company's software and appliance offer a real-time view of the ...