The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Macroeconomic factors, like rising inflation and increasing global competition, led to trying times recently for professional service companies. As a result, many have been struggling to grow their ...

The name of the game is selling expertise in the professional services industry. The vertical is governed not by traditional durable goods, but by intellectual property. Without the ability to ...

An introduction and link to PC Mag’s full review of Zoho CRM, which it gives three out of five stars and rates as ‘Good’ – and cheap ($0 to $25). “Zoho CRM isn’t much to look at, but its drab ...

Until recently, Siebel was absent in the small and medium business (SMB) market segment. However, during the past six months, Siebel has launched two new product initiatives - Siebel OnDemand and ...

There are two ways to deliver customer relationship management (define) systems. The applications can be hosted by a third-party service outside of an organization, or deployed and managed by in-house ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

When Oracle agreed early in September to buy former rival Siebel Systems for US$5.85 billion, some questioned how long Siebel would continue its CRM OnDemand service. That question came to light ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

After months of rumblings out of Redmond, Microsoft finally released Version 1.0 of its Customer Relationship Management (MS CRM) Professional Suite Edition late last month. The wait has paid off: ...

Bolstered by pandemic-induced budgetary changes, law firm chief marketing officers have recently been making investments in technology to help drive revenue growth. But according to one new survey, ...