With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Opinions expressed by Entrepreneur contributors are their own. The concept of shopping has changed dramatically over the decades, with one survey revealing that customers now make 51 percent of their ...

Customer relationship management in retail can increase customer satisfaction, reduce your costs and improve your company's performance in the marketplace. CRM software manages your relationships with ...

CRM software can help small businesses automate tasks, increase customer retention, and generate better leads for sales and marketing teams. — Getty Images/Westend61 Marketing, sales, and customer ...

In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The majority admit that customer ...

Nutshell reports that choosing a simple CRM involves matching industry needs, prioritizing core features, and testing user ...

As CRM solutions emerged, retailers with private-label credit cards and catalog operations adopted the technology with the clarity many other retailers lacked. They already had a wealth of information ...

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your brand, and in return they expect you to reward them with ...

Debuting in 1982, the Bloomberg Terminal has been the most powerful, flexible tool for financial professionals to access real-time data, news, and analytics provided by the financial data vendor ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Pity the poor retail CIO who is a CRM advocate. In acts of ...