Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

Apple doesn't make it easy, but with these tips and apps, recording a phone call on your iPhone is possible There are a bunch of reasons you might want to record a call on your iPhone. Maybe you’re ...

There are many features you can do with your phone dialer app, but one feature many people would like to have is being able to record incoming calls. Whether it's to keep recordings of meaningful ...

That’s incredibly helpful — not to mention quite legal (see below). And it means you can capture all the details of a call, even if you’re a sloppy notetaker or you don’t have a pen handy. With ...

Apple’s release of iOS 18.1 introduces an innovative feature: the ability to record and transcribe phone calls directly on your iPhone. This innovation eliminates reliance on third-party apps, ...

The feature is getting a wider rollout on older Pixel devices that don’t support Google’s AI-powered Chat Notes feature. The feature is getting a wider rollout on older Pixel devices that don’t ...

Caller identity app Truecaller has introduced call recording on both iOS and Android. While restrictions on both operating systems prevent apps from recording calls natively, Truecaller is getting ...

Despite a slow rollout, Google has switched on the call recording functionality for more users via the Google Phone app. A Pixel 4a owner from India, Jay Prakash shared the screenshots (via 9to5Google ...

One of the many cool things about IP-based soft phone technologies like Skype is that they make it easy to record phone calls to an MP3 or WAV file on your computer. It’s a useful capability. How many ...

When you call someone or someone calls you, if the call has come from the other side, then you directly pick up the phone and start saying Hi Hello. If you have made the call, then also this process ...