For those who are tasked with communicating complex ideas in business, there’s a tendency to add filler words to make the subject matter seem more important. We talk about “business processes” and ...

Freedom of speech is one of our highest ideals. And yet many (even some educated) don’t understand why or how easily they can be infringed on. If we allow words to hurt us, we empower the people who ...

As a newly minted CEO four years ago, I often squirmed when asked to describe my company's culture. While I had a clear vision, articulating it in a way that resonated with both employees and ...

“Make it a great day,” he’d say. I vividly recall the joy and gratitude I felt each morning when my late father initiated the morning text in our family chat. Around 7 a.m., he would say good morning, ...

There’s a famous phrase: “You are what you eat.” It seems to me that every book on management and cooperation with employees should begin with the words, “You are what you say.” Continuing the analogy ...