Explore the challenges of AI-driven complaint handling and UGC equity regulations in Indian higher education for effective ...

On February 27, 2024, the California Department of Financial Protection and Innovation (the Department) entered into a public consent order with a company that provides consumer financial services to ...

So RBS and Nat West have been fined £2.8 million for mishandling customer complaints. This may not come as a surprise to any of the customers who complained but does prompt the obvious question – why ...

Part of the cost of doing business is losing customers. In some cases, there may not be anything a small business can do to retain the customer, as his needs may have changed. However, if there is a ...

Customer complaints are an unfortunate reality no matter what type of business you operate. Dealing with angry or upset customers can be difficult, particularly if your staff has never been given a ...

One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...

Dublin, Jan. 19, 2026 (GLOBE NEWSWIRE) -- The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems Course (Jan 22nd - Jan 23rd, 2026)" training has been added ...

In its July 2024 consultation paper, the FCA consulted on extending the following rules relating to handling of complaints about motor finance discretionary commission arrangements (DCA complaints) ...

But Secretary for Health Lo Chung-mau warns against 'arbitrarily' adding non-professional members to watchdog Hong Kong's health minister is seeking to amend legislation to reform and speed up the ...

UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service ...