This article was first published on NerdWallet.com. Credit card users who feel helpless when dealing with merchants that provide shoddy goods and services should know they have a powerful tool ...

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As a user of credit cards or other banking products, your ability to issue a chargeback is one of the most important tools you have to resolve billing disputes and undo fraud. But the term may be ...

For today’s enterprises, “friendly fraud” and illegitimate credit-card chargebacks are a serious problem: at least 40% of businesses lose 1% of their total revenues to bogus chargebacks, and well over ...