Poor delivery management can result in high costs. Companies that don’t have tight reins on their delivery systems can ...

Some jobs require face-to-face interaction with others. Unfortunately, this can sometimes lead to bad interactions with customers. This one’s for our customer service, food, and delivery workers; we ...

Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. Blink and you could miss it, but the fact that systems like GPT-4 and ...

Consumers quickly came to rely on apps like DoorDash and Uber Eats to conveniently deliver food to their homes and workplaces during the pandemic–and the trend shows few signs of slowing down.

In today's rapidly evolving digital landscape, brands face an ever-growing challenge of effectively engaging their customers across multiple platforms and touchpoints. When customers have more options ...

Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. Driverless trucks—powered by computer vision and artificial ...