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Loyalty programs make that possible. They empower loyalty marketers to build meaningful relationships, gather rich insights ...

Rewards programs are not just a key strategy for customer retention, but acquisition as well. NABCO, a national electrical products supplier servicing distribution networks for both routine electrical ...

New data shows loyalty programs are valuable tools for developing strong customer relationships. Here’s how to create an effective one. A successful loyalty strategy offers customers tangible value ...

CHARLOTTE, N.C., July 27, 2023 /PRNewswire/ -- As summer temperatures start to rise, Duke Energy is reminding customers to check out the latest assistance programs that can help keep bills in check.

McDonald's and Starbucks aren't the only ones reaping the rewards of loyalty programs. As business leaders seek more cost-effective growth strategies, returning customers have become a strategic focus ...

COLUMBUS, Ohio--(BUSINESS WIRE)-- NiSource Inc. (NI), subsidiaries Northern Indiana Public Service Company LLC (NIPSCO), Columbia Gas of Virginia, Inc., Columbia Gas of Pennsylvania, Inc. and Columbia ...

Duke Energy offers various assistance programs for low-income households, including bill credits, weatherization and free home energy assessments In 2024, nearly $90 million was provided in energy ...

The CX discipline is growing up — shifting from adolescence to college years, where clarity, accountability and measurable business impact matter most. A couple of years ago I wrote that the CX ...