Microsoft has renamed Microsoft Forms Pro, a product for sending surveys, to "Microsoft Dynamics 365 Customer Voice." There's a new landing page for Microsoft Dynamics 365 Customer Voice, and the ...
Voice interactions with artificial-intelligence-powered entities are not only possible, they’re becoming ubiquitous. Since the release of Star Wars nearly a half-century ago, children have fantasized ...
VoC tools make excellent CX possible. Good customer experience remains a priority, meaning companies should look to optimizing voice of the customer solutions. Top tools include top technology. The ...