Design Thinking is one of the cornerstones of the As a Service economy. How is it going for the business process service providers? If you've not been introduced to Design Thinking then you're not ...

Design thinking methodology -- Phase 1 : definition -- Phase 2 : research -- Phase 3 : interpretation -- Phase 4 : idea generation -- Phase 5 : prototyping -- Phase 6 : evaluation -- Design thinking ...

Over the years the question of what makes some companies, and the people within, more or less creative than others has been studied ad nauseam. The idea of innovation within business has long been ...

The tide is shifting in both the private and public sectors as organizations discover they must focus on the customer experience to be successful. “The last best experience that anyone has anywhere, ...

Over the past few years, design thinking has quickly gained momentum in the business world. Some of the world’s leading brands—the likes of Apple, Google, HBO, Samsung, World Bank, and General ...

When productive people share their secrets, they often talk about to-do lists—which I swear by. I also stress the importance of self-care, exercise, and spending some time outdoors every day. I do my ...

Why you need to put yourself in your customer’s shoes to understand the experiences they have with your organization. How well do you put yourself in your customer’s shoes? Year in and year out, ...

FORT KNOX, Ky. - Critical thinking requires practice, creative thinking. Soldiers and key leaders of the 3rd Brigade Combat Team, 1st Infantry Division are actively applying Operational Art and ...

When A.G. Lafley was named CEO of Procter & Gamble during the summer of 2000, the task of turning the organization around looked overwhelming. The price of a share in the consumer packaged goods giant ...

Are you a creative or inventive person? Or would you like to be? Would you like to harness your creativity to solve problems for your company or for society? Would you like to add design-driven ...