Salesforce Inc. Tuesday plans to introduce Agentforce 2.0, an improved version of its flagship AI product for enterprises with significantly improved features merely two months after it released the ...

Fast Company Executive Board member Jay Bhatty outlines how AI-powered digital labor as a service is changing how organizations operate. The Fast Company Executive Board is a private, fee-based ...

Agentforce 2.0 features enhanced reasoning and data retrieval to deliver precise answers and orchestrate actions in response to complex, multi-step questions Customers like Accenture, The Adecco Group ...

To receive tech updates in your inbox, sign up to the newsletter ARPU. The traditional vision of a company powered solely by human employees is rapidly becoming outdated, according to Salesforce CEO ...

Employee-facing agents will liberate teams from the "work of work" that saps productivity. Companies need a work operating system, a single command center that connects all your teams, data, workflows ...

Microsoft's 2025 Work Trend Index Annual Report dropped on Wednesday morning, and the report is worth reading for three reasons. First, it centers human productivity as a limiting factor in improving ...

Agentic AI is the standard-bearer for digital labor – autonomous AI agents that perform tasks for knowledge workers so organizations could do more with fewer people. Built using large language models ...

New ‘Flex Credits’ pricing model enables businesses to scale AI-powered digital labor to every employee, department, and process Organizations are increasingly seeking a pricing model aligned to how ...

The tech industry's latest obsession is the idea that autonomous AI agents are a new component of the workforce. The term 'digital labor' used to mean people whose work uses mainly digital tools. But ...

Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a customized version of the Agentforce platform and a new product called Retail ...

A digital native is a person raised on the internet. A digital nomad is a person who moves around doing a computer job. And a digital laborer is not a person at all. With the rise of agentic AI, or ...