CIOs must transform IT, transition AI to customer experience opportunities, and double down on data governance and security — ...

Introduction Digital transformation is no longer just a buzzword—it is a necessity for businesses and organizations that want ...

Clear, reliable audio is no longer optional, say Genevieve Juillard, CEO of IDC, and Chris Schyvinck, president and CEO at Shure.

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

The newly-created role will lead Border States’ enterprise-wide digital strategy, accelerating value creation through ...

Startups face unique pressures to transform digitally without losing their competitive edge. Here's how emerging businesses ...

Once upon a time, experts in customer understanding drew a clear line between online and offline customer experiences, marking the early stages of the digital customer experience evolution. While some ...

Surface-level automation gets billed as intelligence. Here’s how to separate genuine innovation from the marketing sparkle. Meet David, chief digital officer at a Fortune 500 manufacturing company. He ...

With guidance and resources on hand, the IRS is emphasizing the user experience as a way to improve how it does business. The Internal Revenue Service is emphasizing improvements to the user ...

The rapid development of digital technology is making new demands on financial brands. Marketing methods that used to work perfectly only a decade ago, don't deliver the expected results anymore.

Vergent appoints John Martinez as Chief Transformation Officer to lead digital lending, onboarding, and transformation initiatives.