Yahoo

Frustrated Dish customers still spending hours on hold weeks after ransomware attack, they say

A month after a ransomware attack on Dish Network, many customers say they are still having technical issues — and face wait times of up to 15 hours when they call to ask for assistance. The TV and ...
PC Magazine

Use iMessage to Chat With a Dish Customer Service Rep

Dish is the first pay-TV provider to adopt Apple Business Chat, which lets you communicate with companies via the Messages app on your iPhone or iPad. I'm PCMag's managing editor for consumer ...
TechCrunch

Dish customers kept in the dark as ransomware fallout continues

Dish customers are still looking for answers two weeks after the U.S. satellite television giant was hit by a ransomware attack. In a public filing published on February 28, Dish confirmed that ...
Marketing Dive

Dish Network offers live customer service with Apple Business Chat

Apple's Business Chat takes direct aim at the customer service capabilities offered by social media platforms. Facebook lets businesses chat with their customers on Messenger, Instagram and WhatsApp, ...
Engadget

Dish customers can chat with service reps through iMessage

Dish announced today that its customers can now chat with service representatives through Apple's Business Chat messaging service. Apple launched Business Chat earlier this year and it lets companies ...