Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and transfers.
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
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Microsoft Dynamics 365 CRM review 2026
Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...
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