Trump uses the same approach when talking about people. His attacks rely on extreme labels: “weak,” “lazy,” “dumb as a rock,” “crazy,” and “incompetent.” These are not criticisms of ideas or policies; ...

Exaggeration is often used, sometimes habitually, for two reasons. Some individuals use it as a form of emotional self-expression. Other times it is used to manipulate others. In either circumstance, ...

This article compares Child Protection Services (CPS) investigators to umpires, emphasizing that they should focus solely on facts and law, not emotions or biases. Investigators must avoid ...

When I taught a course on conflict resolution, students had to write descriptions of conflicts they were engaged in. I required their papers to be crafted in such a way that, if the person they were ...