If your organization is stuck in this expensive limbo, it's likely a failure to effectively navigate the five layers of ...

I'll be honest—friction is pretty complicated. Imagine that I have a block of wood sliding on a table. In some way, the atoms on the surface of the wood block are interacting with the surface atoms on ...

The machine doesn’t care what it’s making—only that it’s making it fast. Frictionless systems optimize output. But meaning, memory, and margin live in the mess it leaves behind. The great smoothing is ...

Why do some people create friction in their workplaces? According to Bob Sutton, a professor of organisational behaviour at Stanford Graduate School of Business, some folks are oblivious when their ...

Learn about friction cost to make better informed decisions: its implications in investments and loans, and how it helps assess the true cost of financial transactions.

You’re on the street and you’re alone. Spanning the horizon, you see the sun cresting and one glorious corner after another. Some are slow, others are fast, with a few nice straights in between. Tire ...