Google Cloud's customer chief is leaving after less than a year at the company

Hayete Gallot joined Google in April 2025 to spearhead a new division focused on helping customers adopt the company's cloud ...
Yahoo

Don’t trust Google for customer service numbers. It might be a scam.

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...
SiliconANGLE

Google unveils new generative AI innovations for customer engagement and Gemini in Workspace

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...
TechSpot

Google is testing a feature that holds customer service calls for you until a human representative arrives

Forward-looking: Most people dread calling customer service numbers because it usually means navigating a menu of automated options and then waiting on hold while listening to elevator music, ...
Search Engine Land

Google Analytics enhances remarketing with Customer Match integration

Google launched Customer Match for Google Analytics audiences. This new feature will help you expand reach and improve your remarketing campaigns. By integrating first-party customer data into the ...
Search Engine Roundtable

Google Customer Match Policy Warning: Don't Harm Users Or Else...

This week, Google sent an email to some Google Ads advertisers warning that they may lose access to use Customer Match with their ads cause harm to users or create a poor user experience. Google said ...
Seeking Alpha

Google Cloud and Verizon Drive Customer Experience Improvements for Verizon Customers with Gemini Integration

Gemini-powered solutions lead to significant advancements in Verizon's customer experience LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...