A reader who missed Hewlett-Packard's deadline for getting a hinge defect repaired turns to the Gripe Line for help Lisa wrote in response to the Gripe Line column “Hung up on HP’s hinge recall” to ...
After reading Robert Cringely’s articles on HP’s problem with cracked hinges on some laptops, James felt he was entitled to a free fix on his HP Pavilion DV9000, too. Instead of the easy fix he ...