As much as I love traveling, scheduling is unpredictable, thanks to delayed flights and other unforeseen circumstances. Even if everything goes flawlessly, I often arrive at a destination early (due ...

Getting an early hotel check-in can make travel days smoother and more comfortable. Early access means you can rest, freshen up, or begin exploring without waiting for the usual mid afternoon check-in ...

Hilton Hotels Corp. and Carlson Hotels Worldwide this month became the first major hotel companies to announce online checkin, allowing travelers to register electronically for their rooms in advance ...

When you ask about the specific location of the room, the clerk becomes personally involved in your room choice—and does not leave it up to whatever the hotel reservations system has assigned you.

Already available at a smattering of brands and individual hotels, mobile hotel check-in is poised for rapid expansion this year across the industry. While check-in kiosks and other methods of ...

Moving swiftly, Felicitas pinched the pillows in half with her forearm so they slid smoothly into the pillowcase. She flung the double-sized mattress up as if it didn’t weigh over 50 pounds and tucked ...

Alfred Ng was a senior reporter for CNET News. He was raised in Brooklyn and previously worked on the New York Daily News's social media and breaking news teams. When your hotel automatically emails ...