JD Supra

How Healthy is Your Incident Management Program?

Effective hotline incident management is one of the most important activities an organization can do to show their workforce that input is valued and issues of misconduct will be addressed. Strong ...
Infosecurity-magazine.com

Incident Management: How to Ensure Your Organization Can Handle a Crisis

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...
JD Supra

How Hotline Trends Differ by Organization Size – and Why it Matters

Each year, NAVEX produces the Hotline & Incident Management Benchmark Report – a comprehensive assessment of trends in whistleblowing. This year, our analysis included 1.52 million reports across ...
Business Wire

ISACA’s CISM Certification Celebrates 20 Years with Increased Focus on Management of Security Programs and Incident Management

SCHAUMBURG, Ill.--(BUSINESS WIRE)--In a challenging landscape marked by the global pandemic and increased threats, many businesses and boards have learned the hard way the importance of risk ...
ZDNet

Crisis management and incident management in the digital era

An "incident" is defined as unplanned downtime, or interruption, that either partially or fully disrupts a service by offering a lesser quality of service to the users. If the Incident is major, then ...