PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that it has been named a Strong Performer in The Forrester Wave™: Real-Time ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

New York, New York - January 27, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced continued development of ...

NEW YORK--(BUSINESS WIRE)--Macquarie Capital, the corporate advisory, capital markets and principal investing arm of Macquarie Group, today announced that it has appointed Christopher Hieb Managing ...

Announced on Monday, Cisco says the agreement will lead to the creation of Customer Experience as a Service (CXaaS) offerings designed to "deliver consistently enjoyable and rich customer experiences.

Digital workflows have shown to be extremely useful in streamlining and automating repetitive corporate operations, reducing mistakes, and bolstering overall productivity. Reports from Yahoo show that ...

SAS recognized for providing an analytical powerhouse for enterprises looking to underpin customer decision-making and orchestration with a robust data science foundation SAS recognized for providing ...

Customer data platforms help businesses deliver on customer expectations by bridging internal data silos. Some points to consider when exploring CDP options. Consumers have developed certain ...