TheCube host Dave Vellante was joined by guests Dorothy Ortale, Knowledge manager, Ricardo Chavira, IT Director, and Rick Smith, Director of Metrics & Quality Assurance with Yale University, to talk ...

For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

The idea of an open, central, and collaboratively managed knowledge base is as old as the concept of organized mass information storage itself. The first project of this type was the Jointly ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Each new account team member needs to be educated on your business, products, processes, contracts and the people responsible for them. Such a transition at the end of a critical quarter or technology ...

College of American Pathologists Cancer Protocols: From Optimizing Cancer Patient Care to Facilitating Interoperable Reporting and Downstream Data Use Cancer medicine has grown increasingly complex in ...