When you borrow federal student loans, they are managed and distributed by the U.S. Department of Education. However, when it comes time to repay your loans, you may be working with one or several ...

On September 24, 2024, the Consumer Financial Protection Bureau (CFPB) Office of Servicemember Affairs released its 2023 annual report highlighting complaint trends submitted by active-duty ...

In a consent order with a reverse mortgage servicer on June 18, 2024, the Consumer Financial Protection Bureau (CFPB) made the argument that failing to effectively service loans is abusive. The ...

At the current rate of processing, some borrowers with student loans eligible for loan forgiveness could be waiting many ...

When applying for a mortgage, many people assume that their lender will be the primary contact point for the entire loan. However, this might not always be the case. Your lender has the right to ...

The mortgage banking firm will also use MSP’s integrated solutions to support an exceptional customer experience “While our servicing operation has expanded, we knew we needed a top-of-the-line system ...