I have recently been examining issues involved in marketing change management. The kind of changes I am referring to include the introduction of a customer relationship management approach and the ...

Change Strategist & Managing Partner at NSP & Co. I'm passionate about sharing change management strategies for our evolving business world. Organizations today are navigating a sea of unprecedented ...

What if your organization's next major transformation is almost certain to fail, not because the strategy is wrong, but because your people are too burned out to execute it? For the last decade or so, ...