Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

Salesforce.com unveiled a new customer service help desk tool this week. Desk.com works with customer requests delivered over a social network. (click image to enlarge) It is the byproduct of ...

Salesforce.com is well known for its interest in pursuing and promoting social and mobile platforms, and now it is continuing along those lines with the debut of Desk.com. Touted as "revolutionizing ...

I tend to work better when I have my laptop on a desk rather than on my lap, and now one company has come up with the Slate, which is basically a mobile desk for your MacBook or laptop. The Slate ...