Best-in-class retailers are recognizing the front- and back-end benefits of implementing mobile technology. From improving inventory and supply chain management efficiencies to maximizing the in-store ...

J. C. Penney and Starbucks are among the countless retailers announcing plans for, or currently moving to, a mobile payment initiative. Advancements in Near Field Communication (NFC) and mobile ...

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Today Avaya announced a new product that's a pretty good illustration of how Unified Communications can actually work as vertical industry-focused, communications-enabled software. It's a joint ...

There are products and methodologies available that could reduce the incidences of fraud but only a minority are using them. It is a huge understatement to say that retailers have a problem with fraud ...