WHEN SHELLEY MCINTYRE, vice president of technology services at New York-based Guardian Life Insurance Company of America, needed to outsource her company’s application development and maintenance ...
For many business owners, outsourcing didn’t fail because of a lack of talent. It failed because no one showed them how to ...
Running a small or medium-sized business is tough enough without getting buried in spreadsheets every month. A lot of us ...
Even IT executives who have successfully outsourced parts of their companies’ services abroad can tell you the road to profitable relations with offshore partners can be painfully bumpy. Just ask ...
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Grow your small business by outsourcing business processes
Outsourcing certain tasks can help you save money you'd otherwise spend on non-revenue-producing employees. Here's how and what to outsource.
A new analysis argues that the "nearshore vs. offshore" debate is a distraction from the clear, data-backed advantages of a global, 24-hour productivity model. We see companies treating nearshore as a ...
In this blog post we explore build-operate-transfer (BOT) models in relation to businesses setting up offshore delivery centers, commonly becoming known as Global Capability Centers (GCCs). Morgan ...
US edtech founder explains why outsourcing to India is cheaper, impacting American jobs, H-1B visa debate, offshore hiring, wage gaps, and calls for stronger policy action.
Dell is returning technical support for large business users of its Optiplex PCs and Latitude notebook computers to U.S. call centers from its company--owned facilities in India, where the computer ...
How to Use Call Center Outsourcing and Protect Your Brand Your email has been sent When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do ...
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