Troutman Sanders LLP has grown since its humble beginnings back in 1897. The law firm now boasts 16 offices around the globe, 680 attorneys working in over 50 practice areas, and approximately 800 ...

Who's running your help desk? Outsourcing can solve several IT problems -- reducing costs and providing a quick route to mobility management. But beware: Outside contractors don't always deliver the ...

Here is why Managed IT Services and Outsourced IT Support have become important. Both methods solve the business's IT ...

TROY -- CareTech Solutions, an IT and Web products and services provider for more than 200 hospitals, Thursday announced that use of its Service Desk service increased by 75 percent in 2012. This ...

Amidst pressures and confusion from changing meaningful use regulations and vendor market transitions, the healthcare industry continues to compete for a limited number of qualified health information ...

Tapping into level 1 and level 2 support services at scale, the clinical service desk can do more than just resolve the issue but also help with training, build changes and more. As agents apply their ...

A Google search for the phrase “help desk outsourcing” produces more than a million hits in a fraction of a second. While that punctuates how help-desk outsourcing has grown, help-desk service ...