As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support The ...
The BBC spent a morning there to see how its call‑handling centre and new dispensing technology – including a robot helper and 24-hour prescription vending machine – are helping to cut waiting times ...
Live phone calls proved the superior method for reminding patients to complete and return at-home colon cancer screening tests compared to text messages and other reminder interventions, according to ...