Ofcom's compensation scheme is a consumer protection initiative designed to ensure that residential broadband and landline ...

A senior PlusNet executive has hit out at those in the broadband industry who advertise free or unlimited connectivity, including partner Tiscali. Marketing director Marco Potesta told ZDNet UK on ...

The stats are in and it seems some of the UK's biggest broadband firms are performing better than others. UK regulator Ofcom has just released its latest data which confirms the best and worst when it ...

Plusnet is set to discontinue its landline services, impacting thousands of customers. The move comes as analogue services are phased out, meaning Plusnet customers will no longer have access to a ...

INTERNET service Plusnet has stopped working for some users in the UK, The Sun can confirm. The mysterious outage affected mobile internet customers only, and started at around 4pm on Thursday. A huge ...

BT is acquiring rival ISP PlusNet, which the former incumbent claims will provide technology to help improve its relationship with customers. The deal, announced on Thursday and valued at £67m, sees ...

Plusnet will increase broadband prices by £24 a year for customers from December 2019. And the bad news doesn't end there, as certain call costs are also set to rise under the new plans revealed by ...

PLUSNET customers have been hit by a major issue this morning which has left many unable to make or receive calls. 1pm UPDATE: The Plusnet issues that hit customers earlier today have now been ...

Plusnet’s traffic management policy has landed the ISP in hot water with the UK’s ad regulator. The Advertising Standards Authority ruled in favour of a complainant who successfully argued that ...

Plusnet has today confirmed it will be changing from inflation-linked mid contract price rises to increases that are set in "pounds and pence”. The move brings the broadband provider in line with its ...

Plusnet customers face being hit with up to three months’ worth of backdated bills, plus their usual monthly charge Some customers will be charged for the last three months’ worth of payments, which ...