It was with great interest that I read Scott Carlson’s “Are Reference Desks Dying Out?” (The Chronicle, April 20). While the beginning of the article gave a true picture of the work being done by ...

As society struggles with how best to combat the spread of digital falsehoods in the form of misinformation, disinformation, “fake news” and foreign influence, much of the emphasis to date has been on ...

As of yesterday morning, students can ask a reference librarian questions about research at any time of the day (or night) through a new online service offered by the Boston Library Consortium (BLC).

Perhaps the greatest irony of the digital era is that while Silicon Valley portrays itself as pioneering the future of modern society, much of its innovation lies in merely adding a digital flourish ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

It's time for another 7 Questions. This week, Rochester Public Library employee Katherine Stecher talks about what it's like to work in an empty library, the most memorable requests she's gotten as a ...

FARGO - Diane Briggs says her life is an open book and she's now starting a new chapter. The reference librarian is retiring after 50 years with the city of Fargo, which makes her the longest serving ...

I know it is a common stereotype for an old guy to complain about how good the kids have it today. I, however, will take a little different approach: We have it so much better today when it comes to ...