SAP’s user conference, Sapphire, ran from June 3 rd through the 5 th in Orlando. 12,000 SAP customers and partners attended the event, and another 15,000 watched remotely. SAP (NYSE: SAP) is the world ...

Large-scale SAP transformations are as much workforce programmes as they are technology initiatives. Capability bottlenecks, ...

A year and a half ago, I reviewed SAP's new CX strategy, which was centered around industries - and AI ("Intelligent CX"). But I also issued a challenge: if SAP wanted to be taken seriously in CX by ...

FORT LAUDERDALE, Fla. — Salesforce COO Keith Block had best take a seat because it's not South Florida's white sandy beaches that the attendees of SAP's Hybris Americas Summit are raving about. The ...

Bill McDermott, chief executive officer of SAP SE, thought he had told his life story when he published his memoir in 2014. Then he lost his left eye in an accident last year. He’s now decided to ...