The Salesforce Certified Technical Architect (CTA) certification focuses on problem-solving skills and critical thinking as opposed to just coding ability. The review board simulates real-world ...

A look at the Salesforce Certifications that will help make you more marketable and better paid, as well as information on training and costs. Editor's Note: This article has been updated on May 16, ...

The most successful companies tend to have the most satisfied customers, so whether you work for a vast corporation or a regional business, you should master the tools necessary to keep your customers ...

Most companies pay at least some amount of lip service to their emphasis on putting the customer first. But you know a company is truly committed to treating their customers right and growing those ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. “SFDC should do for SFA’s (SalesForce Admins) what Oracle ...

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Salesforce provides companies of all shapes and sizes with cloud-based platforms on which they can seamlessly build and run their sales, service, commerce, and marketing departments without the ...

Chitiz Agarwal aka Kumar is a Salesforce.com evangelist with 14 yrs of IT experience. He is the founder and CEO of Techila Global Services. Digitization has brought us all to a position where almost ...