The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Large manufacturers depend on SAP to manage people, parts, contracts and billing. Vigience Field Service brings that data into Salesforce Field Service, enabling dispatchers to: View SAP equipment ...

Salesforce on Wednesday announced the addition of IoT Insights to Field Service Lightning. The new tool enables signals from Internet of Things devices to appear directly on the Salesforce Service ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The internet of things (IoT) ecosystem is larger than ever before, and ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

Salesforce today unveils the first update to its field service management (FSM) product since the acquisition of FSM vendor ClickSoftware, which closed in October last year. New features include ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Goldman Sachs says AI will boost productivity, cause a short spike in unemployment, and disrupt some jobs, but the impact will be brief. Acrobat Studio combines Adobe Acrobat, Adobe Express, and ...