The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY John Hall Growing a ...

Working during the COVID-19 pandemic presented various challenges for businesses. Especially for service providers who rely on customer interaction. To ensure providers are ready to face those ...

Air Canada’s chatbot made headlines in 2023 for giving a customer incorrect refund information—and the airline was held liable. A Canadian court found Air Canada liable for negligent misrepresentation ...

The Right Self-Service Analytics Can Strengthen Every Decision Maker In today’s fast-paced and tumultuous world, businesses rely on frontline workers to make quick, intelligent decisions based on the ...

'The partner community continues to expect us to improve in the quote-to-cash area. This is a major, major step forward for us in our adoption of partner-first,' Zoom's Nick Tidd tells CRN. Zoom is ...

The latest trends in software development from the Computer Weekly Application Developer Network. Mitun Zavery, regional vice president at Sonatype says that there are “unseen risks” lurking inside ...

The self service reporting tools are designed as a resource for users to quickly and easily obtain University and college/department level data. By using drop-down menus, the end user can create ...

OKLAHOMA CITY — OG&E customers can now manage their bills and account services easier without the need to make any calls. OG&E upgraded its Energy Insight Tools to help customers better understand how ...

The latest trends and issues around the use of open source software in the enterprise. This is a guest post written by Briana Swifft, director of solutions marketing at Percona. Swift writes in full ...