In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...
Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...
AUSTIN, Texas--(BUSINESS WIRE)--A new report, released today by Certinia and co-sponsored by Salesforce, reveals that the full-sprint race to adopt advanced Artificial Intelligence is creating a stark ...
Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.
Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...
SAN FRANCISCO--(BUSINESS WIRE)--SightCall, a global leader of augmented reality (AR)-powered visual assistance, today announced its new product integration with Microsoft Dynamics 365, combining ...
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