Thanks to the efforts of its operations and customer service teams, the e-commerce giant has established an industry-leading standard to better protect consumer rights. Ms Evelyn Goh, a 48-year-old ...

Born into a digital era, Gen Z’s seamless integration with online environments is transforming the landscape of e-commerce. Representing nearly a quarter of the Asia Pacific population, this ...

Shopee-owner Sea's high spending powers revenue beat, but weighs on profits Sea Ltd reported a sharp rise in sales and marketing expenses during the third quarter, boosting revenue but weighing on ...

E-commerce giant Shopee on Friday said it was looking into complaints about delays in parcel deliveries following the call from a group of digital right advocates for the government to act on the ...

In 1987, in the island province of Marinduque, widely known for its signature uraro (arrowroot cookies), Rey’s Bakeshop was born in a humble kitchen. Retired home economics teacher, Josefa Rodil, ...

As the world emerges from the shadows of Covid, ecommerce giant Shopee is facing some major challenges. Despite increasing its gross profit margin in the first half of 2022 to US$1.2 billion, the ...

Shopee and TikTok Shop are set to hike their platform fees next month, a move that is certain to force small vendors to hike prices to stay afloat. TikTok Shop, the Chinese social media e-commerce ...

The gap between Shopee and its main rivals in the e-commerce market has widened, with the platform now holding a 71.4% market share while TikTok Shop ranks second with 22%. Vietnamese consumers spent ...

MANILA, Philippines — Shopee’s dedication to customer satisfaction, fueled by cutting-edge features and innovations, is underpinned by a deep commitment to employee well-being. By cultivating a ...

An icon in the shape of a lightning bolt. Impact Link While much of the retail sector in Southeast Asia was hit hard due to lockdowns and other restrictions in the early months of the COVID-19 ...