Sometimes switching from one phone and internet service provider to another is a colossal waste of time. I learned this the hard way.

RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

Let’s be honest; sometimes, change can seem overwhelming. That’s true even for something as simple as switching phone service. The good news is switching cell phone carriers doesn’t have to be ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

A switch from an Apple iPhone to an Android one may sound scary, but a few essential steps can make the move easier to do.