The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Todd Slind Artificial ...

If you work in healthcare, chances are you are familiar with the U.S. Institute of Medicine’s landmark report, “To Err is Human: Building a Safer Health System.” The report has inspired the name of a ...

Employees can cause a lot of trouble for their employers if they mislead customers or give them inaccurate information. The same is true for a company's bots, as several recent cases show. In Utah, ...

The emergence of AI has sparked debates about how we evaluate and tolerate errors in machines versus those made by humans. Nowhere is this disparity clearer than in industries where safety, quality ...