Despite digital transformation spend predicted to exceed $2 trillion by 2023, at present, 87% of companies have not realized the full impact of their investment in digital. Companies obviously ...

Sometimes, it can be hard for all of us, including clients, to see the big picture. Whether it’s budgetary constraints, resistance to change or concern about the unknown, there’s something about an ...

Twenty officers are seated around a table, mired in the discomfort of an “adaptive leadership” workshop. This framework, developed by Ronald Heifetz and colleagues at the Harvard Kennedy School, is ...

In Part 1 of this three-part series, we explored the body that sets this orbit: the transforming organization and its internal turbulence. This piece looks at the second body in the orbit — the ...

In most discussions of digital transformation, technology is the star. New tools are essential. Because innovative technology unlocks so many new capabilities and captures so much executive attention, ...

Two years ago, the National Audit Office (NAO) report into digital change in government made fairly grim reading. It documented many seemingly intractable issues government has experienced in trying ...