MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized Verint Workforce Management™ (WFM) with three Winter 2023 ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that Verint has been named a Leader by Gartner, Inc. in the research and ...
The deployment involves advanced WFO capabilities, including enterprise workforce management, performance management, desktop and process analytics, and work allocation manager. Leveraging these ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that it has received top scores in multiple customer satisfaction categories according to ...
Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...
Verint announced the combined organization resulting from its merger with Calabrio will operate under a single corporate name ...
This new partnership aims to enhance RingCentral’s contact center solutions by using Verint AI bots injected into customer service workflows. RingCentral and Verint have partnered to integrate ...
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center1 ...
Embracing a channel-less mentality and a single workforce approach for all workers involved is critical for customer engagement success, Verint CEO Dan Bodner told the audience today at the company's ...