NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...

You've probably seen me post MANY times about work at home virtual assistant jobs. I love sharing information about it as a ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

After scrambling to launch bots in the early pandemic, banks including Fifth Third and KeyBank are taking the time to thoughtfully design intelligent digital assistants with better navigation and ...

One of the great promises of the digital service economy is the affordability of assistants; on middle-income wages, we can now afford drivers and grocery shoppers--among other services. But, one of ...

West Africa Association of Customer Service Professionals, WAACSP, has concluded plans to commence a comprehensive Virtual Assistant resource portal in the first quarter of 2026.

By now, we’ve become accustomed to calling on Alexa to dim the lights or asking Siri for instructions on how to circumvent rush hour traffic. But what about harnessing the accessibility and built-in ...