Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has been ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

Zoho Corporation, a global technology company, today added deeper AI and work orchestration capabilities to its CX platform, all powered by Zia, Zoho’s in-house AI engine. These AI capabilities remove ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

PLEASANTON, Calif. & BELMONT, Calif.--(BUSINESS WIRE)--Zoho and RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced the ...

Customer experience (CX) is central to business growth, sustenance, and success. Zoho CRM, a global leader in customer relationship management, drives operational excellence by empowering ...

Zoho today unveiled the next generation of Zoho CRM Plus, its all-in-one customer experi-ence platform that empowers Sales, Marketing, Customer Support, and Operations to work as one. Now, Zoho ...

AUSTIN, Texas--(BUSINESS WIRE)--Today Zoho unveiled the next generation of Zoho One, the operating system for businesses that is designed to run an entire organization—from sales and marketing, ...