The Social Security Administration is making major strides towards improving its customer service, especially with its ...
The Social Security Administration has come under fire for AI phone glitches, long call times and website outages The Social Security Administration has agreed to an independent audit of its ...
A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...
In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...
The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability claims as part of its "efforts to improve customer service while handling ...
On Wednesday, January 7, 2026, Social Security Administration (SSA) Commissioner Frank J. Bisignano met with Social Security ...
Social Security has struggled with customer service for years. Declining staffing and funding have seen the Social Security Administration leaving Wyomingites in the lurch, dealing with long wait ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
Staff cuts and policy changes at the Social Security Administration are going to make Social Security benefits harder to access for many, experts say. New reports that the SSA plans to migrate from an ...
The Social Security Administration recently made improvements to its customer service, but what are they, and will they ...
Social Security customer service crisis puts spotlight on the new Social Security commissioner. Social Security has struggled with customer service for years. Declining staffing and funding has seen ...
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