Explore why approaching Customer Experience (CX) as a technology project leads to failure, and discover the importance of a ...

Well known in the contact center space, Talkdesk is leverage its CXA platform to orchestrate across the customer journey, ...

CallMiner helps enterprises build a competitive data moat using deep and domain-specific conversation intelligence for AI ...

AI Agent brings trusted, unified customer data and AI together so marketers can activate insights without relying on engineering teams SEATTLE--(BUSINESS WIRE)--Amperity, the leading AI-powered ...

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

Where are the gaps in AI governance, Anthropic seeks its third big funding round in a year, humanoid robot hype in 2026.

A universal ledger for modern technology spend Bring Your Own Data completes our vision by allowing organizations to ...

BizClik releases the January 2026 Technology portfolio, exploring ethical AI, sustainability and the future of digital infrastructure. The first 2026 editions of AI Magazine, Technology Magazine, ...

The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...

Agentic AI and autonomous network ambitions driving new innovations in service and network assurance PARIS, FRANCE, ...

Work for Impact reaffirms its role as a strategic global talent partner. Combining AI-smart sourcing, human expertise and fair pay to ...

Regulatory pressures, demand for digital autonomy increase use of cloud services based in the region, ISG Provider Lens® ...