Google says it's seen a rise in shady and spam websites using 'Back button hijacking' to try and trap or manipulate users ...

Bret Taylor, co-founder and CEO of Sierra, a startup that builds customer service AI agents for enterprises, is convinced that the way humans interact with software will change in the near future.

For almost every PC or Mac user, a keyboard and either a mouse or a trackpad are more than enough to navigate these systems without too many problems. In fact, it might be a bit too easy — people are ...